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Kevin 
O'Donnell

All-lines Independent Adjuster

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Kevin O'Donnell

Licenses

 Fl, TX, MS, and SC

National Producer Number

18100092

    About

    About

    Licensed claims adjuster (Florida) able to travel is seeking a position as an Independent Adjuster; either daily claims or catastrophic. 

    Education & Experience

    Education

    2004-2006

    Southeastern Career College (formally known as the Paralegal Institute) – ABA Approved Associates of Applied Science in Paralegal Studies/Law

    GPA: 3.6 Honors

    Honors

    Student Honors Society

    Phi Theta Kappa- Honors 

    Experience

    Pilot Catastrophe Services

    Position: Outside  Adjuster in the Dallas area

    • US Winter Storm commencing on the12th of February 2021 and ongoing (CAT code 2115) 

    • Deployment: Start date 2/23/2021 End Date 3/16/2021

    Pilot Catastrophe Services
    Position: CVE/Inside Adjuster

    • Tropical Storm Henri commencing on the 20th of August 2021

    • Hurricane Ida commencing on the 27th of August 2021 and ongoing

    • Tornado outbreak affecting Kentucky, Arkansas, Illinois, Missouri and Tennessee in the period 10th and 11th of December 2021

    • Deployment:  start date 7/27/2021 end date 1/14/2022

    List of General Duties Preformed and Responsibilities While on Assignment:

    • Investigated and evaluated all relevant facts to determine coverage, and cause of loss to damaged property. 

    • Conducted inspections of all areas of dwellings and/or other structures by means of third-party vendors.

    • Established timely and accurate claim estimate and set appropriate reserves.

    • Negotiated and conveyed claim settlements.

    • Drafted denial letters, FRC letters, and other complex correspondence.

    • Maintained an effective diary system and documented claim file activities in accordance with established procedures. (Software NextGen)

    Crawford and Company

    Deployment: Start date 9/27/2022 End Date 11/11/2021

     

    Position: File Reviewer/ Remote

    • Hurricane Ian commencing on the 27th of September

    • Reviewed estimates written by independent adjusters.

    • Reviewed claims for both Florida Penn and Edison.

    • Acted as liaison between Claims Reviewers and Claims Management.

    • Reviewed claims for QA standards to ensure clam estimates were within the client’s estimating guidelines.

    Certifications/ CE credits

    • Accredited Claims Adjuster (ACA ) Pensacola State College

    • Haag Certified Reviewer - Level I

    • Haag Certified Reviewer - Level 2

    • Xactimate Fundamentals and Proficiency—Xactware

    • Xactimate Level 2 Virtual Class-— Xactware

    • Basics of Xactimate for Property Claims (Pilot)

    • Light wind and Hail Training (Pilot)

    • California Earthquake Certification *CEA Certification 

    • California Fair Claims (Pilot)

    • Identification of

      Building Materials (Pilot)

    • FAST Training Certificate of Completion Flood Training (Crawford)

    • Property Field Claims College (Pilot) 

    • TACTICAL XACTIMATE TRAINING —

    AdjusterPro
    • EXPECTATIONS FOR

    WRITING ACCURATE

    FLOOD CLAIMS (pilot)

    • FLOOD ADJUSTING PRACTICES I (pilot)
    • FLOOD ADJUSTING

    PRACTICES II (pilot)

    • FLOOD CLAIMS

    COLLEGE: POLICY AND

    SCOPING PART I (Pilot)

    • FLOOD CLAIMS

    COLLEGE: POLICY AND

    SCOPING PART II (Pilot)

    • Flood Claim College: Xactimate Training (pilot)
    • 2022 NFIP Claims

    Adjuster Presentation (Six-Hour Webinar Course)

    • Flood Claims College: Basic NFIP Exam 

    • Proper Handling of Freeze Losses for Allstate Field Adjusters Webinar (Pilot)

    Composition Shingle Damage-Assessment (Haag Education)

    • Water Damage Repairs & Replacement (Haag Education)

    • Water Mitigation Principles &

    Techniques (Haag Education)
    • Exterior Cladding

    Damage Assessment (Haag Education)
    • Floor Coverings (Haag Education)
    • HVAC, Electrical, and

    Plumbing (Haag Education)
    • Fire & Smoke Damage Assessment (Haag Education)
    • Framing Systems Damage Assessment(Haag Education)

    • Tile Roof Installation (Haag Education)

    • Wood Roofs Damage Assessment (Haag Education)
    • Slate Roofs Damage Assessment (Haag Education)
    • Doors, Windows, and Interior Finishes (Haag Education)

    Skills & Languages
    Awards & Interests
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